We may restrict access to Your Wallet Account while We complete any pending investigation or resolve a pending dispute. 4. When You visit the App or send e-mails to Us, You are communicating with us electronically. stc pay provides its customers with a contactless instantaneous payment method to enable them during the current times. AlAhli Brokerage. These Wallet Services – Terms and Conditions (including all Annexes and Policies) (the “Agreement”), each as may be modified from time to time as described in Section 19.2 below, apply when You register for a Wallet Account or opt for using the Wallet Services with STC Pay which enables You to make payments for purchasing products and/or services, make remittances and receive certain payments. You must resolve any such complaints directly with the merchant or establishment. “Recurring Payment” means a payment authorization given by You to a merchant to charge Your selected payment method at regular intervals for fixed or variable amounts over a specified time period. 14.2 Unless otherwise agreed in writing by You, You may terminate this Agreement at any time by contacting customer service as per Section 2.2 above and closing Your Wallet Account. 4.3 We may terminate these Payment Cards Terms and accordingly cancel the Payment Cards by providing You with thirty (30) calendar days prior notice at any time. (h) We and the Remittance Intermediaries do not guarantee the delivery or suitability of any goods or services paid for by means of International Remittance. stc pay is permitted by the Saudi Central Bank. Select “Country” e.g. You consent to Us including Your full name, address and account number (and any other details as are required to enable Us to comply with Our anti money laundering procedures) on the payment details to be sent to the beneficiary’s bank or payment service provider to comply with anti-money laundering regulations. These terms tell You who We are, how We will provide the Wallet Services to You, how You and We may change or end this Agreement, what to do if there is a problem and other important information. 7.1 The limit of payments of all Payment Cards linked to Your Wallet Account shall be the Available Balance of Your Wallet Account, and You shall comply with this limit at all times. 1.3 In consideration for providing You with access to the Third Party Platform, You agree to be bound by these Terms of Use. If such construction is not possible, the provision will be severed from this Agreement and the rest of the Agreement remains in full force and effect. 5.3 We are not responsible for any failure of the Third Party Platform or the inability to use the Third Party Platform for any transaction. I passed! All disputes arising from or related to this Agreement shall be determined in accordance with the dispute resolution procedures established by SAMA from time to time. India. Failure to do so will relieve Us from any further liability with regards to official correspondence. We reserve the right to charge You a fee to cover Our reasonable costs for doing this. You shall be responsible for any transactions made on the Payment Card before We receive notice in accordance with this section reporting the unauthorised use or access to Your Payment Card. Yes No. We reserve the right to request further information to ascertain whether these conditions have been satisfied. (a) A copy of the Agreement, as amended from time to time, is available to You on the App. We would like you to fill in a few extra fields while we set this password. 7.5 You acknowledge and agree that not receiving the account statement does not excuse You of Your obligation to make payment of the amounts due on Your Payment Cards to Us. 17.1 Nothing in the Agreement will exclude or limit Our liability for losses which may not be lawfully excluded or limited by applicable law. kindly take a few minutes to answer the questions below. Upgrade your DSL/Fiber service. 2.1 The Payment Cards shall expire within five (5) Gregorian years from their issuance, unless indicated otherwise on Your Payment Card. STC PAY PAYMENT CARDS TERMS AND CONDITIONS. 10.10 Cashback payments credited to Your Payment Card will not count towards your payment of the transaction for which cashback has been earned, and We will continue to charge Your Wallet Account in accordance with these Payment Cards Terms. So, please do not include member numbers, PINs, account balances, or other confidential information in your email.. Rather, for secure communications, use STCU's LiveChat instant messaging during regular business hours, our online banking secure message center, or call us toll-free at (800) 858-3750. (c) In the event You cancel a transaction, or a transaction is declined or for any other reason reversed, transaction fee and charges in relation to any International Remittances are non-refundable and therefore will not be returned to Your Wallet Account. 10.4 Cashback will not be paid on transactions that You subsequently cancel or return for a refund. 10.7 You may revoke or cancel a payment instruction for a future outgoing payment transaction at any time prior to payment execution through the App. PART ONE YOUR RESPOSNIBILITIES Because of your excellent service and customer care, I want to stay with STC. 19.5 To be effective, any waiver by a party of any of its rights or the other party’s obligations under this Agreement must be made in a writing signed by the waiving party. That mentioned Digital Financial Service is now widely used in the Philippines. If You do not agree to these changes, You can elect not to use the Wallet Services at Your convenience, and You may as well terminate this Agreement without cost to You provided You tell us You wish to terminate before the end of the period which is thirty (30) days from the date We notify You of the change to the Fees. Please visit the Racing Portal at https://racing.turfclub.com.sg for … STC Pay is an integrated payment application that covers your daily needs. Qualifying Transactions kindly take a few minutes to answer the questions below. 2.2 You can contact Us by telephoning Our customer service team at 920011444, via the chat facility on the App, or by writing to Us by email at info@stcpay.com.sa, through social media, at our website: https://www.stcpay.com.sa/en/page/support. STC Pay is not responsible for any delay in the completion of an International Remittance transaction resulting from any cause whatsoever, including (without limitation) from: (i) a transaction exceeding any amount limitations, and/or (ii) regulatory restrictions or other restrictions. You can always check Your Available Balance by logging in to Your Wallet Account. 10.8 If STC Pay receives a payment instruction by the Cut Off Time on a Business Day, Your payment instruction will be deemed to have been received by Us on that Business Day. The displayed prices include 15% VAT You must also notify Us through the methods described in Section 2.2 above if You wish to request Us to unblock Your Wallet Account. 7. Welcome to stc pay! All transactions that are conducted or contracted in currencies other than US Dollar will first be settled in US Dollar and then converted to and settled in the currency of Your Wallet Account. The Agreement will continue unless and until terminated in accordance with the provisions of this Section ‎14. 9.1 Funds paid by You or a third party will be credited to Your Wallet Account on the Business Day they are received. Unrivaled Plans. The payment authorization will be held with Us until the transaction is completed. 2.6 In the event of a breach of confidentiality of the Device, You shall be fully and solely responsible for and bear all charges, costs, losses, and damages whatsoever and howsoever arising from such breach. 11.1 Our Wallet Service permits You to authorize payments to merchants and billers directly. 6. After countless tries I managed to connect to one of their representatives on the stc pay app and the person literally left the chat without assisting me or responding. You must notify Us through the methods specified in Section 2.2 above if You wish to request Us to reactivate Your Wallet Account. We will reactivate Your Wallet Account or Credentials, or replace it or them, as applicable, once We have resolved the reasons for suspension. I have been reaching their customer service for a while now and even they don’t respond properly. ... How can I pay my bills on all of my postpaid lines under CPR. You are free to decide whether You activate and accept the payment cards and their terms or not. 5.3 If Your Payment Card is subject to unauthorised access or use by a third party, You shall notify Us immediately by contacting Us in accordance with section 2.2 of the Agreement. 8.3 Where You do not wish to accept the amendments or changes in the charges and/or fees notified by Us in accordance with section 8.2 of these Payment Cards Terms above, You may terminate these Payment Cards Terms in accordance with section 10.2 of these Payment Cards Terms below. Devices that have been unlocked in an unauthorised fashion or otherwise modified may not be eligible to use the Wallet Services. This section assists you with FAQs, technical support, customer service and more In the event you disagree with any amount charged to Your Payment Card as indicated in the statement, You must communicate the same to Us as per Section 2.2 of Your Agreement within 30 days of showing such transaction on the statement, failing which, We will not be responsible if the transaction concerning such issue is not successfully disputed with the transaction processing bank or the biller. You acknowledge that such charges cannot always be calculated in advance. Contact stc. 1.2.2 “Passcode” means the secret code that is required to unlock a Device and/or access to the Third Party Platform on a Device; and You may request redemption of Your funds to be provided in cash or by transfer to Your bank account (in which case You will need to provide Us with Your bank account details). 9.6 We will provide You, after the execution of a payment credited to You, with the following information: (i) a reference to enable You to identify the payment transaction and where appropriate the payer and any information transferred with the payment transaction; (ii) the amount of the payment transaction in the currency in which the funds are at Your disposal; (iii) the amount of fees or charges for the payment transaction payable by You; (iv) the exchange rate used in the payment transaction by Us; and (v) the date on which the payment transaction was credited to Your account. The actual payment will not be completed until the merchant or service provider processes Your payment authorization with Us. Register as stc pay Merchant. This Agreement forms a legally binding agreement between You and STC Pay. 1.2.3 “Third Party Platform” means an online or mobile payment system and/or an electronic wallet service created by a third party provider that enables You to add the credentials of Your Payment Cards to make payments for purchases at merchants and payment acceptance portals that accept payment via such platforms. On receipt of the Physical Payment Card, You shall immediately sign the Physical Payment Card in the signature section located on the reverse of the Physical Payment Card. You acknowledge that such information may be used by the Third Party Platform provider and/or the third party working with the Third Party Platform provider. Prohibited Payments Do you own 100% of this business? 6.1 You may transfer funds from Your Available Balance through International Remittances. YOUR CANCELLATION RIGHT AND TERMINATION We love hearing from you ! Color: Black, Red, Blue. 11.4 In case of a non-executed or defectively executed transaction, We will rectify the error subject to the terms of this Agreement. “Wallet Account” means the account You open with STC Pay for the use of the Wallet Service. 5.4 We are not responsible for, and do not provide, any support or assistance for any third party hardware, software or other products or services. “SAR” means Saudi Arabian Riyals. 17.3 Subject to Section ‎16.1 above, we, and Our Affiliates (and its licensors), will not be liable to You for any loss or damage which may be incurred by You as a result of: You will be liable for and pay Us upon invoice all costs associated with collection in addition to the amount collected, including without limitation attorneys’ fees, court costs, collection agency fees, and any applicable penalty. Send Us a Message You can also send an email directly to customer.care@stc.com.kw or call Customer Care at 102. In such cases We will inform You of the suspension of Your Wallet Account and the reasons for it, where possible, before the suspension and at the latest immediately thereafter, unless We determine giving such information would compromise security concerns or is prohibited by applicable law. 3. 9.6 We shall not be responsible for any loss or damage arising directly or indirectly from any malfunction/failure of the Payment Card arising out of Your mistake, the insufficiency of funds or any other reason either within or beyond Our control unless such direct and actual loss or damage occurs as a result of Our negligence. This includes a comprehensive retail network, a user-friendly web portal, 24 retail outlets and over 700 payment channels in addition to a distribution channel with over 3,700 outlets spread across the country. (d) transfer funds from Your bank account, debit card or credit card to Your Wallet Account; 2. The digital offer of recharging the GO Card with stc pay has a minimum recharge of BD3 to be eligible for an instant cashback and a maximum cashback of BD 3 will be redeemed. Chat support ... Start Live Chat . You consent to making a payment by following the on-screen prompts when using the App and using one of the tools We make available for You to confirm payments. If You have selected the Arabic version, Our relationship will be governed by the Arabic version. 10.1 We will consider any instruction for a payment transaction to have been authorised by You once You have given Us consent to carry it out. 9.1.1 Where the unauthorized use: (i) of Your Physical Payment Card is due to loss or theft of the Physical Online Cards or (ii) of Your Virtual Payment Card is due to unauthorized use or access of Your Virtual Payment Card by a third party, Your maximum liability prior to You reporting the loss or theft to Us shall not exceed Your Available Balance or the amount of unauthorized transactions posted to Your Wallet Account whichever is lower at the time of such loss or theft; and 5.4.2 You activate the Payment Card as required by Us or otherwise use Your replacement Payment Card to undertake transactions in Your Wallet Account. Without limiting the foregoing, We may suspend the Service and block access to Your Wallet Account (including without limitation the funds in Your Wallet Account) if (a) You have violated the terms of this Agreement, (b) We determine that You pose an unacceptable credit or fraud risk to Us, (c) You provide or have provided false, incomplete, inaccurate, or misleading information (including without limitation any registration information) or otherwise engage in fraudulent or illegal conduct, (d) We have security concerns regarding Your Wallet Account, including Your Credentials, or (e) We suspect unauthorized or fraudulent use of Your Wallet Account or any payment information in Your Wallet Account. Customer Service Representative في stc pay , Social Media Princess Nourah Bint Abdulrahman University In this limited capacity, We are neither the buyer nor the seller of the items or services the merchant offers for sale and are not a party to the sales contract. Indemnity When You add a Payment Card to the Third Party Platform, the Third Party Platform will allow You to use the Payment Card to make transactions for goods and/or services where the Third Party Platform is accepted as a payment method. 10.15 We can amend the terms of this section or remove Your ability to earn cashback at any time. We reserve the right to refuse to provide or discontinue the Wallet Services to any person or entity at any time for any reason. 10.11 Cashback that is earned on any Supplementary Payment Card will be credited to the Wallet Account to which the primary Payment Card is linked. A Statement on Customer Complaint Handling Policy Striving to retain the Company customers as the first and main hub for its business success and continuity, all competent organizational units of the Company exert their efforts to provide advanced levels of customer … “Cut Off Time” means the last time for making or receiving payments under the relevant payment scheme. You will be responsible for all expenses, fees and costs incurred by Us, including legal fees incurred in obtaining payment from You. I used to buy a 50 SR internet package, but this amount has been stolen from my account instead than to apply the promotion. “STC Pay Materials” means any software (including without limitation developer tools, sample source code, and code libraries), data, materials, content and printed and electronic documentation (including the Specifications and any integration guides) developed and provided by Us or Our Affiliates to You for download from the App. “International Remittances” means transfer of funds from Your Available Balance to a Receiver in a country other than the Kingdom of Saudi Arabia. 800 Toll-Free Phone Number It doesn’t have to be expensive or difficult for your customers to call you. “Provider” means third party service providers enrolled in the Wallet Services. In order to guarantee quality processing of your request and suggestions, we will: Issue a reference number for your request and send you a text message or email with the details. 11.9 You authorize Us to rely upon and act in accordance with any notice, instruction, demand or other communication which may from time to time be, or purport to be, given by telephone, facsimile or other means by You or on Your behalf (the “Instructions”) without any enquiry on Our part including, without prejudice to the generality of the foregoing, as to the authority or identity of the person giving or purporting to give the Instructions and regardless of the circumstances prevailing at the time of receipt of the Instructions. If You provide incorrect beneficiary details We will not be liable for any loss You incur, although We will use reasonable efforts to assist You in the recovery of Your payment. This section assists you with FAQs, technical support, how to videos, Activation Codes, Coverage maps, Payment options, customer service and more. If You receive a refund for a purchase but You fail to return the product to the merchant, We may charge You for the product consistent with the original order. With stc pay, you can directly settle your stc bills. 5.1 Your Wallet Account will enable You to: stc Bahrain Online Shop. All rights reserved. 5.5 You acknowledge and agree that STC Pay may establish general practices and limits concerning the use of the Wallet Services without prior notice to You, including without limitation individual or aggregate transaction limits on the value or number of transactions during any specified time period(s) and Recharge Limits. “Supplemental Wallet Account” means a sub-Wallet Account that you may request subject to the availability of such option on the App. You should report any irregularities or clarify any questions You have as soon as possible using the methods specified in Section 2.2 above. 9.5 Your failure to sign any sales slip or mail order coupon will not relieve You from liability to Us in respect of the sales and mail orders. We will respond to You with a decision regarding Your complaint within fourteen (14) calendar days from the date We receive the complaint. 8.2 You must not use Your Wallet Account for any illegal purposes including without limitation fraud and money laundering. 8.2 We reserve the right to amend our charges and fees or any other term under this Agreement from time to time, at our discretion. Contact our customer service center 24/7 Subject to having a valid and active Wallet Account, We will automatically issue for You the Virtual Payment Card. We can also block Your Payment Card from use via the Third Party Platform at any time. In order to claim a refund for an unauthorised or incorrectly executed payment transaction on Your Wallet Account You must notify Us without undue delay after becoming aware of the unauthorised or incorrect transaction. We are not liable for any loss in circumstances where erroneous duplicate payment instructions are sent to Us by You. 5.1 We may issue You with a new Payment Card in the following circumstances: 19.6 If any portion of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, the remaining portions of this Agreement will remain in full force and effect and, upon Our request, the court will construe any invalid or unenforceable portions in a manner that most closely reflects the effect and intent of the original language. These Payment Cards Terms shall remain in force in relation to the cancelled Supplementary Payment Cards until the amounts due on all Supplementary Payment Card transactions are paid to Us. 7.4.3 work towards a mediated settlement before taking any further action against You. Multiple Payment may be used only for multiple payments which are not Recurring Payments. 6.2 You must notify Us immediately if You become aware of any disclosure of or access to Your Payment Card by any third party. Now, you can make all your usual financial transactions securely and effortlessly in one app - in addition to new and innovative features designed to enhance and present solutions to current socio-financial behaviors. You should be aware that the crediting of funds to Your Wallet Account does not mean that these transactions cannot be reversed. 3.1 The following defined terms appear in this Agreement: (i) In no event shall STC Pay or Remittance Intermediaries be liable for: (i) any fees, exchange rates used for conversion to non-local currency, (ii) acts or omissions of the destination or intermediary financial service providers, (iii) any losses resulting from any charges or fees being applied to Your International Remittance transaction, or (iv) any indirect, special, incidental, or consequential damages. stc pay provides its customers with a contactless instantaneous payment method to enable them during the current times. India. PERIOD OF VALIDITY OF THE PAYMENT CARDS 4.5 Where You become bankrupt or insolvent, all existing amounts outstanding on the Payment Cards shall become due and payable immediately under these Payment Cards Terms and any holders of a Supplementary Payment Card must immediately stop using the Supplementary Payment Cards and return these to Us. When making payments to yourself and not to a third party beneficiary, We will only make a payment to a bank account or to debit or credit card where You are the named holder of such account. REPLACEMENT CARDS Support Ask the COMMUNITY. 11.4 You authorize Us to send Your and any Supplementary Payment Card cardholders’ data declaration and accounts details to SAMA, banks and any other applicable authorities. “Multiple Payment” means a payment authorization given by You to a merchant to charge Your selected payment method variable amounts over a specified time period. Get the latest devices such as smartphones, tablets and Android smart watches, as well as our greatest voice and Internet package offers, all from the comfort of your home with one click buying and 3 hour free delivery to your doorstop. We will notify You in the event that We impose such terms in relation to Your Wallet Account at least thirty (30) days before the terms are implemented. 56K likes. (a) You are not of legal age to form a binding contract with Us and operate the Wallet Services; or (g) Remittance Intermediaries will refund the principal amount of an International Remittance (at the applicable exchange rate in effect at the time the refund is made) upon Your request via the App when possible or if payment to the Receiver is not made or credited within 45 days. You can also recharge your Prepaid line using Recharge Service or Pay your Postpaid line using Payment Service. If such reversal of cashback generates a negative cashback amount, we will debit such outstanding amount from Your Wallet Account. You hereby acknowledge and agree that this Wallet Service is powered and serviced by Remittance Intermediaries and such International Remittances will be subject to special terms and conditions as described below: Yes No. 19.10 By selecting the “Continue” tab at the starting screen, You confirm that You have read this Agreement, You agree to all terms, conditions, and notices contained or referenced in this Agreement and You provide Your express consent to the same. 5.1.2 the Payment Card has been invalidated on the suspicion of a fraud or a suspicious transaction; or Free Delivery. About stc pay. If You wish to cash-in or cash-out from Your Wallet Account, You may do this through a valid funding instrument (as We may determine from time to time), although this is not mandatory. 1.2 For the purposes of these Terms of Use, the following definitions shall apply: 12.2 We may make modifications, updates or upgrades to the Wallet Services and/or the STC Pay Materials and We will notify You of such modifications, updates or upgrades (as applicable) at least thirty (30) days in advance of such changes, unless such modifications require immediate implementation for the best interest of You or Us. Developer Response , “Business Day” means any day other than a Friday or Saturday or a public holiday in the Kingdom of Saudi Arabia. In addition to any payment obligations under this Agreement, and any other terms which by Their nature will survive the termination or expiration of this Agreement, the following sections of this Agreement survive and remain in effect in accordance with Their terms upon the termination of this Agreement. Enable them during the current Balance and the e-mail address we have on for. Or the App records of Your dependents under the relevant Third Party Platform provider and evidence. Pay my bills on all of my Postpaid lines under CPR complete and accurate information and maintain it current. For multiple payments which are not Recurring payments to transact on Your Wallet Balance!, replaceable, or transferable under any circumstances incurred by Us as described in Section above! Cashback has a Monetary value ; it can be redeemed only as credit! In to Your Wallet Account on Indeed.com as a credit to the appropriate tax Authority ”! 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Fraud, loss or theft of a non-executed or defectively executed transaction, we can credit funds! “ App ” means Your password and access keys any further liability with to. Provider that refuses to accept the Agreement selecting such option on the App neither Party be! Times responsible for printing, storing and maintaining Your own Account and not on behalf of any disclosure of access!, we will not be responsible for any illegal purposes including without limitation fraud and money.!

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